Clerical

General Office: 5-6 years experience
- Approximately 40-45 WPM
- General file management
- Customer service
- Copying, faxing, and other document procedures

Computer Skills

Software: 5-7 years experience
- Microsoft Office (Advanced)
- Microsoft Publisher (Advanced)
- Macromedia Dreamweaver (Intermediate-Advanced)

Web Based: 3-5 years experience
- Blackboard (Intermediate)
- InfoOnline (Intermediate)
- Web Browsers (Advanced)

Customer Service

General Customer Service: 5-7 years experience
- Face-to-Face customer service (Advanced)
- Phone customer service (Advanced)
- Ordering/ quoting in-person or over phone (Advanced)

Educational

Educational: 4 years experience
- Tutoring
- Assisting students on computer and with coursework
- Working with disabled students and professionals

Marketing

General Marketing: 6-8 years
- Design flyers, postcards, and brochures
- Create layouts for business cards, tags, and invoices
- Website design/editing
- Direct to customer marketing
- Marketing of products and product lines
- Design implemenation marketing plans for small businesses

Sales

Sales: 7-8 years experience
- Face-to-Face with customer
- Online
- B2B
- Provide a point of contact for customers

Small Business Functions

Sales: 7-8 years experience
- Face-to-Face customer service
- Development strategies for small-medium business
- Growth & Trending
- Small business training
- Professional development for small-medium firms